At ctrl QS, we run and evolve digital experience operations for global companies, hands on, people first and ready for AI. Behind that, there is a workplace that sets the tone for how we work together.
You take full ownership of our Berlin office and workplace experience. You create an environment that is professional, welcoming and full of positive energy. A place where things run smoothly, people feel supported, and where both team members and visitors immediately sense what ctrl QS stands for. You lead by doing, supported by a Facility Manager and an Office Management Support.
Senior Office Manager | Team Assistant (in-site in Berlin)
Berlin
Full-time
Temporary
Description
What you´ll do
- Front office. You are the face and energy of the office. You welcome visitors with confidence and warmth, create a great first impression and make people feel at ease from the moment they arrive.
- The space. You create an environment people enjoy being in. The office is organized, well cared for and inviting. Details matter and you have an eye for them.
- Team member experience. You are the go to person for the team. Approachable, positive and solution oriented. You bring people together through well-thought team events and moments that strengthen connection.
- Hello and goodbye. You shape the first and last impression. New joiners feel genuinely welcomed and set up for success from day one.
- Hybrid workplace. You ensure a consistent and high quality workplace experience, whether people are in the office or remote.
- Tech that works. You make sure meetings run smoothly. Rooms are set up, tools work, and issues are solved quickly and calmly.
- Travel and logistics. You organize travel with care and structure. Everything is well prepared and runs reliably.
- Vendors and contracts. You manage partners with professionalism and clarity. Quality is high, and things simply work.
- Administrative support. You support the CEO with important administrative topics. Structured, reliable and discreet. You create clarity and take work off their plate.
- Team support beyond the office. You step in where needed and support the team in a pragmatic way.
- AI in the everyday. You look for smarter ways of working. You explore AI tools and bring practical improvements into daily operations.
- The office feels right. Professional, welcoming and full of positive energy
- People enjoy coming in because the environment supports them
- Your team is aligned, clear on responsibilities and works smoothly together
- The CEO and leadership can fully rely on you
- Visitors leave with a strong, lasting impression
- You stay calm and structured, even when many things happen at once
- You continuously improve how things are done
What you can offer
- 5+ years of experience in office management, workplace or a comparable role
- Confidence in interacting with senior stakeholders
- A naturally positive, open and friendly personality. You enjoy being around people and creating a good atmosphere
- A strong sense of ownership. You take initiative and follow things through
- A structured way of working with attention to detail
- Calmness and resilience. You stay composed and solution oriented under pressure
- A hands on mindset. You do not wait, you act
- Interest in AI and digital tools, with a practical approach to using them
- Fluent English. German is a strong plus
What we offer
- Work life wellbeing. Flexible working models, time off compensation and 28 days of vacation to support a healthy balance.
- Office in central Berlin. A bright, well located office designed for collaboration and connection.
- Learning and growth. A strong learning environment with development opportunities and access to our internal Academy.
- Diverse team. Around 190 people from more than 40 nationalities, working together with a shared mindset.
- People first culture. A culture that values collaboration, respect and enjoyment at work. Regular team events, sports initiatives and company gatherings are part of how we work.
Final note
This role carries real ownership and visibility. You take over from someone who has shaped this function over many years. We are looking for someone who combines professionalism with genuine warmth and positivity. Someone who brings energy into the office, creates a sense of ease for others and builds a workplace people truly enjoy being part of.
About us
ctrl QS is a hands-on partner for multinational enterprises and global market leaders that run digital experience platforms across many markets, teams and stakeholders. We help clients roll out digital capabilities at scale, run and continuously improve day-to-day digital operations, and enable people so tools and change stick.
We work inside enterprise DXP and CMS environments and connected MarTech stacks, and we are deliberately weaving AI and automation into operations where it creates measurable impact. We are not a creative or media agency, and we are not a body-leasing model. We operate close to delivery reality, where quality, speed and trust matter.
ctrl QS is a team of 150+ people from 30+ nationalities. Our home base is our Berlin office, with a smaller hub in Munich. We work in a hybrid setup (remote and in-office), with regular in-person time to support collaboration, culture and strong team connectivity. Since 2021, private equity investor Odewald KMU has been invested in ctrl QS.
We work inside enterprise DXP and CMS environments and connected MarTech stacks, and we are deliberately weaving AI and automation into operations where it creates measurable impact. We are not a creative or media agency, and we are not a body-leasing model. We operate close to delivery reality, where quality, speed and trust matter.
ctrl QS is a team of 150+ people from 30+ nationalities. Our home base is our Berlin office, with a smaller hub in Munich. We work in a hybrid setup (remote and in-office), with regular in-person time to support collaboration, culture and strong team connectivity. Since 2021, private equity investor Odewald KMU has been invested in ctrl QS.